We recommend measuring your dog before choosing a size, even if you usually know their size in other brands. Ela Teila pieces are shaped around petite dog proportions, so the best fit comes from three measurements: back length, neck, and chest.

Please follow our Find Your Fit guide and compare your dog’s measurements with the size chart on each product page.

If your dog is between sizes, we usually recommend choosing the size that allows enough room around the chest. The garment should sit comfortably without pulling, restricting movement, or feeling tight when your dog walks, sits, or curls up.

For styles available in Regular and Wide fit, the back length stays the same, while the neck and chest proportions differ. If your dog has a fuller chest or broader body shape, Wide may offer a more comfortable fit.

Regular and Wide fits are designed for petite dogs with different body
proportions. Regular is suited for dogs with a more standard petite build. Wide is designed for dogs who need more room around the neck and chest, while keeping the same back length. This helps avoid choosing a longer garment just to gain extra chest space.

Yes, we ship worldwide from Lithuania.

Delivery times depend on the destination country and the selected shipping method. Estimated delivery times are shown at checkout where available.

Please note that international orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations. These charges are the customer’s responsibility.

All Ela Teila orders are packed and shipped from Lithuania.

Each order is prepared with care before dispatch, so please allow a short Processing time before your parcel is handed over to the shipping carrier.

You may request a return within 14 days of receiving your order.

Returned items must be unused, clean, undamaged, and in their original
condition. For hygiene and safety reasons, we cannot accept items that show signs of wear, washing, pet hair, scent, or damage.

At this time, we do not offer direct exchanges. If you need another size
or style, please place a new order and return the original item according to our return policy.

Original shipping costs are not refunded, and return shipping costs are
the customer’s responsibility.

Care instructions vary depending on the material and style. Please
always follow the care information provided on the individual product page and garment label.

Some pieces may require gentle hand washing, while others can be machine washed at a low temperature. To help preserve the shape, texture, and finish of the garment, we recommend washing only when needed and drying flat where instructed.

Ela Teila pieces are designed to balance style, comfort, and function for petite dogs. The proportions, neckline, chest area, and movement points are considered carefully so the garment can sit naturally on a small body.

As every dog is different, we recommend introducing any new garment
gradually and always checking that your dog can move, rest, and breathe
comfortably while wearing it. Use under supervision and discontinue use if the garment becomes damaged or causes discomfort. You can contact us through our contact page! We will be happy to assist you.